Terms & Conditions

1. Definitions

• "Company" refers to Soul Full Cup, operating as a coffee retailer.
• "Website" refers to soulfullcup.com and all related domains and subdomains.
• "User" refers to any individual who accesses or uses the Website.
• "Products" refers to coffee, equipment, merchandise, or any other items offered for sale on the Website.
• "Services" refers to any services offered by the Company, including subscription services.

2. Use of the Website

2.1. User Eligibility

By using our Website, you represent and warrant that you are at least 18 years of age or using the Website under the supervision of a parent or guardian. If you are under 18, you may use our Website only with the involvement of a parent or guardian.

2.2. Account Creation

Some features of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

2.3. Prohibited Uses

You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• To engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Website
• To attempt to gain unauthorized access to any portion of the Website
• For any purpose that is unlawful or prohibited by these Terms and Conditions

3. Products and Services

3.1. Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.

3.2. Availability and Pricing

All Products are subject to availability. We reserve the right to discontinue any Product at any time. Prices for our Products are subject to change without notice. We reserve the right to refuse any order placed with us.

3.3. Subscriptions

If you purchase a subscription to our Products, you agree to be charged on a recurring basis at the then-current subscription rate. You may cancel your subscription at any time by accessing your account settings or contacting our customer service.

4. Orders and Payment

4.1. Order Acceptance

Your order constitutes an offer to purchase our Products. All orders are subject to acceptance by us, and we reserve the right to refuse any order for any reason.

4.2. Payment Terms

We accept various payment methods as indicated on our Website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for all orders placed.

4.3. Taxes

You are responsible for paying all applicable taxes associated with your purchase. We will collect and remit taxes where required by law.

5. Shipping and Delivery

We ship to the locations specified on our Website. Delivery times are estimates only and are not guaranteed. We are not responsible for delays due to shipping carrier issues, weather, or other circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

Our return and refund policy is outlined in detail on our Returns page. By making a purchase, you agree to the terms of our return and refund policy.

7. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, text, displays, images, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Website without our prior written consent.

8. User Content

By posting, submitting, or transmitting any content on or through our Website (including reviews, comments, and feedback), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content.

You represent and warrant that any content you submit does not violate any third-party rights and complies with all applicable laws.

9. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website.

12. Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the state of New York, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York.

13. Changes to Terms and Conditions

We may revise and update these Terms and Conditions from time to time at our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms and Conditions means that you accept and agree to the changes.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: